Updated: 30/04/2023
This Privacy Policy governs the use of Brand AI ("the App") created by My Brand Technologies ("we", "us", or "our"). We are committed to protecting the privacy of our users, and this policy outlines the types of information we collect, how we use it, and the measures we take to safeguard it. By using our App, you consent to the terms outlined in this Privacy Policy.
The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible on the app unless otherwise defined in this Privacy Policy.
For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to email and name. We may collect the following types of information from users of our App:
a. Personal Information: This may include your name, email address, phone number, and other information you provide when registering or using our App.
b. Non-Personal Information: We may collect non-personal information, such as device type, operating system, IP address, and app usage data to help us understand and improve the performance of our App.
c. Location Data: With your consent, we may collect your location data to provide location-based services or features within the App.
We use the information we collect for the following purposes:
a. To provide and improve the App's features and functionality.
b. To respond to your inquiries and provide customer support.
c. To monitor and analyze usage and trends to improve the overall user experience.
d. To send you notifications, updates, or promotional materials related to our App or services, if you have opted in to receive such communications.
We will not sell, rent, or share your personal information with third parties without your explicit consent, except when required by law, regulation, or a valid legal process. We may share non-personal information with third-party service providers for analytics, advertising, or other purposes.
We take the security of your personal information seriously and have implemented reasonable measures to protect it from unauthorized access, disclosure, or destruction. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.
Our App is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to remove that information and terminate the child's account.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy within the App or on our website. It is your responsibility to review this Privacy Policy periodically to stay informed about any changes.
If you have any questions or concerns about this Privacy Policy, please contact us at privacy@thebrand.ai.Last Updated: 30/4/2023
Our App may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices or content of these third-party services. We encourage you to review the privacy policies of any third-party services you access through our App.
Link to privacy policy of third party service providers used by the app
As a user of our App, you have certain rights regarding your personal information, including:
- Access: You have the right to access and obtain a copy of the personal information we hold about you.
- Rectification: You have the right to request that we correct any inaccuracies or incomplete information in your personal information.
- Erasure: You have the right to request that we delete your personal information, subject to certain legal limitations.
- Restriction: You have the right to request that we restrict the processing of your personal information under certain circumstances.
- Portability: You have the right to request that we transfer your personal information to another organization, where technically feasible.
- Objection: You have the right to object to our processing of your personal information for direct marketing purposes or when our processing is based on legitimate interests.
To exercise any of these rights, please contact us at privacy@thebrand.ai.
If you are located outside the country where we are based, please note that your personal information may be transferred, stored, and processed in that country. By using our App, you consent to this transfer, storage, and processing.
We will retain your personal information for as long as necessary to provide our services or as required by law. When we no longer need your personal information, we will securely delete or anonymize it.
This Privacy Policy shall be governed by and construed in accordance with the laws of Kenya, without regard to its conflict of law provisions.
You may withdraw your consent to our collection, use, and disclosure of your personal information at any time by contacting us at privacy@thebrand.ai. Please note that withdrawing your consent may affect your ability to use certain features of our App.
By using our App, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our App. Your continued use of the App following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue, at privacy@thebrand.ai
To ensure that your personal information is handled in accordance with applicable data protection laws, we have designated a Data Protection Officer (DPO) responsible for overseeing our privacy practices. If you have any questions or concerns about our handling of your personal information, please contact our DPO at dpo@thebrand.ai.
In the unlikely event of a data breach involving your personal information, we will promptly notify you and the appropriate authorities, in accordance with applicable data protection laws. We will also take all necessary steps to mitigate the potential impact of the breach and prevent any further unauthorized access, disclosure, or destruction of your personal information.
Our App may use cookies and similar technologies to enhance your user experience, collect usage data, and deliver personalized content and advertisements. By using our App, you consent to our use of cookies and similar technologies in accordance with this Privacy Policy and our Cookie Policy. To learn more about cookies and how to manage your preferences, please refer to our Cookie Policy.
We may display third-party advertisements within our App. These ads may use cookies, web beacons, or other tracking technologies to collect information about your device and browsing behavior for the purpose of delivering targeted ads. We are not responsible for the privacy practices of third-party advertisers, and we encourage you to review their privacy policies before interacting with their ads.
We may use cross-device tracking technologies to link your usage data across multiple devices, such as smartphones, tablets, and computers. This allows us to provide a seamless user experience, regardless of the device you are using to access our App. If you would like to opt-out of cross-device tracking, please contact us at privacy@thebrand.ai.
It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during your relationship with us. You can update your personal information by contacting us at privacy@thebrand.ai.
If you have any complaints about our privacy practices, you may contact us at privacy@thebrand.ai. We will do our best to resolve any disputes in a fair and timely manner. If you are not satisfied with our resolution, you may have the right to lodge a complaint with a supervisory authority in your country of residence.
We reserve the right to update or modify this Privacy Policy at any time and from time to time without prior notice. When we post changes to this Privacy Policy, we will revise the "Last Updated" date at the top of this Privacy Policy. Your continued use of our App after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting the personal information we collect.
Our App may include social media features, such as the Facebook Like button, Twitter Tweet button, and other sharing functions. These features may collect your IP address, which page you are visiting within our App, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our App. Your interactions with these features are governed by the privacy policy of the company providing it.
If you are a California resident, you have the right to request information regarding the disclosure of your personal information by us to third parties for the third parties' direct marketing purposes. To make such a request, please contact us at privacy@thebrand.ai. Please note that we are only required to respond to one request per customer each year.
If you are a resident of the European Union (EU), the European Economic Area (EEA), or the United Kingdom (UK), our App complies with the General Data Protection Regulation (GDPR). We process your personal information in accordance with the GDPR requirements, including providing you with the rights in this Privacy Policy.
If you are a resident of California, our App complies with the California Consumer Privacy Act (CCPA). We process your personal information in accordance with the CCPA requirements, including providing you with the rights in this Privacy Policy.
By using our App or providing us with your email address, you consent to receive electronic communications from us, including notices, updates, and promotional materials related to our App or services. You may opt-out of receiving these communications at any time by following the unsubscribe instructions provided in each communication or by contacting us at privacy@thebrand.ai.
If you have any questions or comments about this Privacy Policy or our privacy practices, please do not hesitate to contact us at privacy@thebrand.ai